Can there be a fee for utilising the app that is mobile? No. We don’t charge a fee for making use of banking that is mobile. You might, but, sustain normal text or information use fees from your own carrier that is wireless for utilization of internet browsing on the smart phone.

Is mobile banking secure? We’re focused on the security and safety of one’s information. A number of security features have been built into our mobile banking services to ensure the security of your account information

  • Safe login: The mobile software calls for protected login for access. Nobody has the capacity to access your username and passwords with no knowledge of your unique account.
  • Information encryption: for the security, only restricted information, such as for instance your bank account nicknames and balances, is saved on your own smart phone. Your account information resides at Sallie Mae, just like online banking. All information put into storage space in your mobile is encrypted before it is stored plus it’s just accessible along with your PIN. This helps to ensure that in case your device that is mobile is or taken the info kept because of the applying on the device is unreadable.

Just what if I lose or exchange my smart phone? In the event that you lose or supercede your smart phone, you’ll merely have to re-download the app that is mobile.

What exactly is Sallie Mae e-deposit? Sallie Mae e-deposit (also referred to as remote deposit) allows you to conveniently make deposits electronically along with your iPhone ® or Android os ™ Smartphone. To create a deposit, you’ll need certainly to take front and back images associated with product. Camera and check pictures are firmly prepared exactly like a paper check. Checks deposited after 3:00 p.m. ET. Won’t be processed before the next working day. Standard hold times for check deposits use.

How can I use e-deposit? To create a deposit along with your iPhone ® or Android os ™ Smartphone, you must first install our application. Once logged directly into your bank account through the app, you’ll be expected to just just take front and back photos of one’s check. Then you definitely require to find the account fully for the deposit and verify the deposit quantity.

Any kind of kinds of checks I can’t deposit through e-deposit?

You can’t deposit

  • Cash sales
  • Third-party checks
  • Foreign checks
  • Starter checks

We also can’t accept

  • Checks with obvious alteration to virtually any associated with the areas in the front side for the item or check
  • Checks formerly transformed into a check that is substitute
  • Checks being remotely developed
  • Checks not payable in united states of america currency
  • Traveler’s checks or cash requests
  • Checks dated significantly more than 6 months before the date of deposit
  • Checks forbidden by our present procedures for Sallie Mae banking that is mobile that are otherwise maybe maybe perhaps not appropriate underneath the regards to your account(s). This consists of checks which you understand or suspect are fraudulent or elsewhere perhaps perhaps perhaps not authorized by the dog owner for the account by that the check is drawn.

Exactly what are the directions for making use of e-deposit? There are many instructions to bear in mind whenever e-deposit that is using your iPhone ® or Android ™ Smartphone:

  • Ensure you have actually strong mobile sign power.
  • You have to endorse your check as ”For mobile deposit just, Sallie Mae banking account number”.
  • Whenever capturing of one’s check, ensure that the check is wholly in the framework and therefore the photo isn’t blurry or distorted.
  • Please keep in mind, you can’t deposit checks up to a certification of Deposit account.

Is e-deposit secure? Yes, our e-deposit is secure. Our site and application function numerous layers of protection password that is including, internet fire walls, and encryption.

Exactly why is my mobile software ’timing away’? In case the smart phone signal power is poor, options that come with our mobile application might break. Be sure you have actually strong sign energy when depositing checks with e-deposit.

What goes on to my checks when I deposit them? Whenever a check is deposited with e-deposit, the pictures of this front and straight back of this check are prepared as though the product had been a paper check brought set for deposit. As soon as your funds can be found in your bank account, mark the real checks as “Void” and store it in a location that is secure. Retain checks for a time period of thirty days after that you simply will destroy them by any method that is suitableas an example utilizing a shredder), to be sure they are maybe maybe not re-deposited. Cross-cut shredding is highly suitable for check destruction.

Exactly exactly just How will I be notified if my e-deposit is not accepted? You’ll receive a note once you distribute your verify that your e-deposit is not accepted. All checks can be at the mercy of further review. If there’s a challenge together with your e-deposit by email after you submit it, we’ll notify you. We suggest which you keep all checks you distribute for e-deposit unless you begin to see the deposit post for your requirements. As soon as your funds can be found in your account, mark the real checks as “Void”, and destroy them by any suitable technique (for instance making use of a shredder), to help make certain they’re perhaps not re-deposited.

Sallie Mae e-deposit limitations Deposits via e-deposit are limited by the next maximums: E-deposit deposit that is daily ($)

  • Total buck quantity: $5,000.00
  • Final amount of deposits: 5 deposits
  • E-deposit deposit that is weekly ($)
  • Total buck amount: $5,000.00
  • Final amount of deposits: 5 deposits
  • E-deposit deposit that is monthly ($)
  • Total buck quantity: $20,000.00
  • Final number of deposits: 10 deposits

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